Kai

Product leadership from thesis to launch for Pier's employer workflows and explainable AI evaluation product.

• Lead product manager from thesis to launch; led discovery, AI product strategy, requirements, roadmaps, QA, and a multi-location pilot rollout; worked with multi-state operators as design partners and owned product boundaries with sales and customer success and daily delivery with the technical cofounder.
• Defined the employer experience and explainable AI evaluation model: configurable rubrics, transcript-grounded assessment, named criteria, confidence signals, human review, quality guardrails, and structured feedback for role, team, and interview fit.
• Set priorities for resume intake, reliability, latency, unit economics, and PostHog experimentation: cut extraction cost 91%, moved a roughly 60-second blocking flow toward a sub-30-second target, reduced projected voice cost 66% to lift projected gross margin from 58.5% to 85.9%, doubled onboarding retention from about 40% to 80%, and reduced churn from about 60% to 20%.

Part-time until full-time in September 2024, owning product management across discovery, AI workflows, delivery, and product operations.

• Owned the product-management function across 100+ customer conversations and user interviews, product design, AI-assisted prototyping, requirements, user stories, acceptance criteria, roadmap, QA, product operations, and direct implementation work.
• Defined LLM-node workflow orchestration, extraction prompts, source-grounded synthesis, human-review steps, qualification logic, assessment methods, user journeys, error states, and prototype specifications; used AI-assisted drafts for specifications, test cases, documentation, and knowledge materials.
• Converted customer evidence into product and engineering priorities, ICP and JTBD hypotheses, MVP scope, and launch criteria; built the warm-outbound pipeline behind two signed pilot-partner LOIs across ALTR and Pier.
• Managed customer-versus-platform prioritization across user evidence, technical constraints, and pilot commitments; partnered with customers, engineering, and GTM on productized solutions, demos, and customer-intelligence artifacts.

Part-time contract role concurrent with ALTR, spanning marketplace product strategy and business development.

• Worked with founding-team ownership across marketplace product strategy, GTM, vendor growth, ICPs, customer segments, value proposition, pricing, revenue models, and KPIs.
• Contributed to MVP testing, competitive analysis, customer-journey design, landing-page and brand feedback, and vendor-facing product and partnership materials.

Managed Success Academy's special-education and IEP program while continuing part-time work at ALTR.

• Managed the special-education and IEP process from student identification through plan development, stakeholder alignment, implementation, and ongoing oversight.
• Analyzed assessments and teacher reports; authored IEPs and supporting evidence; coordinated families, teachers, school leaders, city representatives, and multidisciplinary service providers.

Consumer-sector research, finance education, and portfolio analysis in a student investment organization.

• Led consumer-sector research and finance education while helping manage a $300K student investment portfolio through company research, financial analysis, and investment discussion.

M&A and strategic advisory analysis for live client work.

• Built valuation, transaction, client, and investor materials for live M&A and strategic advisory work; analyzed business performance and transaction scenarios.

Corporate and investment banking fellowship centered on a client technology-integration recommendation.

• Delivered a technology integration recommendation for a minority depository institution client through a consulting-style team project.
• Built banking and capital markets experience through financial analysis, client work, and strategic problem-solving exercises.
• Collaborated with a cross-functional fellow team to research business challenges, synthesize findings, and present recommendations.

Banking and capital-markets training in valuation, analysis, and transaction fundamentals.

• Completed investment banking and capital markets training focused on valuation, financial analysis, and transaction fundamentals.
• Participated in mentorship and professional development programming with Citi bankers and program leaders.
• Worked through case exercises on business analysis, problem-solving, and strategic thinking in financial-services contexts.

A small marketplace business built and operated during a COVID-driven demand spike.

• Founded and operated a small marketplace business during a COVID-driven demand spike, testing local supply, pricing, and customer acquisition.
• Built the sales model and online marketing approach, using digital channels to source demand and move inventory.
• Managed market research, inventory decisions, and unit economics to improve business performance.